Help Center

Frequently Asked Questions

Straight answers about how the score works, what you pay for, and what we do with your data. Including the parts that are not flattering to us.

General

4 questions

We ask Claude and GPT what they know about your domain, and turn their answers into a score from 0 to 100. That is the whole product. When someone asks an AI for a recommendation in your field, the model answers from what it learned during training. If it never learned about you, you are not in that answer. AIDRank tells you which side of that line you are on.

Claude and GPT, both of them on every single scan, and always the current mainstream version of each. Not the cheapest one and not the experimental one, but the version your customers are actually talking to. You see each model's score on its own, because a blended number would hide the interesting cases where one knows you well and the other has never heard of you.

Neither. Type a domain, press scan, read the number. There is no script to install, no DNS record to add, no analytics to connect, and we never touch your site. We are not looking at your website at all, we are looking at what the models remember about it. That is also why it works just as well on a domain you have nothing to do with.

No, and it does not replace SEO. Your Google ranking depends on your site, your links and your content, and you can work on all three. Your AI visibility depends on what a model absorbed during training, which already happened and is not something you can edit. Two different things with two different causes. Keep doing your SEO. This is the blind spot sitting next to it.

Scanning & Scores

5 questions

Each model gets eight questions about your domain, covering things like whether it recognizes you, how many facts it can state, and whether it would recommend you to someone who did not ask for you by name. We ask three times and keep the middle answer. The eight results average into a score for that model, and the two models combine into your final number. The breakdown is on your report, so you can see exactly where the number came from.

Manual scans happen whenever you want them. A domain sitting in a slot in your dashboard gets re-scanned automatically once a week, whether you are logged in or not, so the history is already there when you come looking for it. If you scan a domain that was measured very recently, we show you that result instead of burning a fresh scan on a number that has not changed.

Because that is the honest answer, and we would rather say it than sell you a moving line. A model's knowledge was frozen the day its training ended. Nothing you publish this week can change what it learned two years ago, so a flat line is what a correct measurement looks like. Scores move when a new model version arrives, every few months or so. That jump is a real event and it is exactly what the weekly history exists to catch.

Yes, and a lot of people do exactly that. Scanning any domain is free and needs no account, and a slot works on any domain too, so it does not have to be yours. Your own score on its own is just a number. Your score sitting next to the three companies you keep losing deals to is an argument you can take to a meeting.

About thirty seconds for a fresh scan, since that is six separate conversations with two models. A domain we measured recently comes back instantly from what we already have. If a model fails to answer for some reason, we throw the whole scan away and try again rather than show you half a picture with a number that looks complete.

Account & Payments

4 questions

No. Anyone can scan any domain and see the full result, no account and no card. There are fair use limits per hour and per day so nobody can run thousands of scans in a loop, but normal use will never get anywhere near them. An account only matters when you want a dashboard, and you sign in with Google in one click.

A domain slot. It puts one domain in your dashboard and keeps it re-scanned automatically every week, building the history and the metric charts you can go back to. You pay once and it does not expire. Slots stack, so if you buy a pack of five and later buy another, you have ten. A slot stays with the domain you assign it to, so switching domains means buying a slot for the new one.

PayPal handles the whole checkout, so you can pay with your PayPal balance or with a card through their page. Your card details go to PayPal and never reach us, which means we could not store them even if we wanted to. Your slots appear the moment the payment clears.

Nothing at all. There is no subscription, no auto renewal, no card kept on file, and no billing page to hunt through when you want out. You pay once and the slot is yours for as long as AIDRank is running. We built it this way partly because it is simpler for you, and partly because it saved us from building an entire billing system nobody enjoys using.

Privacy & Security

4 questions

The domain name, the scores the models returned, and the date of each scan. That is it. We do not crawl your site, we do not store your pages, we do not read your traffic, and we have no way to see anything that is not already public. The only thing that leaves our server is your domain name, sent to the models as a question.

Your dashboard is yours and nobody else can see which domains you track. We do not publish rankings, we do not sell lists, and we will not email anyone about their score because you looked them up. One thing worth being straight about, though. A score belongs to a domain, not to you. Scanning is open to everyone, so anyone who scans the same domain sees the same number. What is private is your list, your history and your account, not the fact that a domain has a score.

We do not sell or trade anything. Three companies are unavoidably involved in making this work, and here they are. Anthropic and OpenAI receive the domain name, because asking them about it is the entire service. Google handles the sign in and gives us your name, email and profile picture. PayPal handles payments and tells us that a payment cleared. Nobody else gets anything.

Write to us from the contact page and we will remove your account, your tracked list and your history. We will be honest that there is no self service delete button yet, and that is on our list. Note that removing your account does not delete a domain's score from our records, since that score is not personal data and does not belong to any one user.

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Ask us anything about the score, the method, or your account. Good questions tend to end up on this page.

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